Generation Z in the Workplace : How Work-Life Balance and Job Satisfaction Drive Turnover Intention in Indonesia

Abstract

This research explores the impact of work-life balance and job satisfaction on the propensity of Generation Z employees in Indonesia to leave their jobs. A quantitative methodology was employed, with participant selection guided by Hair's formula using a purposive sampling approach. Information was gathered from 250 Generation Z workers across diverse Indonesian locales via questionnaires, with additional data sourced from secondary materials. The analytical approach involved Partial Least Square Structural Equation Modeling (PLS-SEM) using SmartPLS 4.0.9.6 software. Findings revealed a significant negative relationship between Work-Life Balance and Turnover Intention (H1 supported), and similarly, Job Satisfaction demonstrated a significant negative influence on Turnover Intention (H2 supported). Moreover, both Work-Life Balance and Job Satisfaction collectively showed a significant impact on Turnover Intention (H3 supported). The study ascertains that enhanced work-life balance and greater job satisfaction are linked to a diminished inclination among staff to seek alternative employment. Suggestions are offered for organizations to bolster work flexibility and elevate overall job contentment, thereby mitigating turnover intentions within the Indonesian Generation Z workforce.