C-Dispatch: Philippine Criminal Justice Case Dispatching System

Abstract

The criminal justice system, in general, faces huge challenges not just in the Philippines but also across countries, and such challenges identify delays in case processing as one evident challenge in the justice system. In the Philippines, errors in document presentation, a delay in receiving a subpoena, and human errors such as forgotten hearing calendars and overlapping caseloads are a few of the reasons for the delays. Potentially, automation in government agencies, including law enforcement and the criminal justice system in general, is a beneficial step to addressing the problems of delayed case processing. Automation of the Case Dispatching System of the country potentially results in more accountable crime measurement and lessens delays in case processing, transcending transparency, accountability, and interoperability between agencies for more sustainable growth of the country’s justice system.