Analysis of Firefighter Response Time Utilizing Arc GIS Network Analysts at Puchong Fire Stations in Malaysia

Abstract

Malaysia's fire department strives to ensure effective mitigation of property damage and loss of life through efficient and methodical operation of its services. Fire control services are essential services in any civilization that aim to save lives and property. The Puchong fire station is an exemplar that offers services and help in the realm of creating, developing, and implementing strategies aimed at ensuring high-quality firefighting operations. The aim of this study was to perform a thorough investigation of station accidents using a collective assessment. The functional classification methodology was used to utilize the pick by features technique to assess response times at four intervals. Geographic Information System (GIS) technology is an emerging tool that is assisting the fire department in optimizing emergency services. Both geographical and non-spatial data are employed after assessing their validity and dependability to analysis the data. The study found that four major routes (Jalan Intan1, Jalan Intan2, Jalan Wawasan3 and Jalan Wawasan5) necessitate a shorter response time, namely within 20 minutes, due to the fact that the response speed of fire stations in the regions affected by those streets was around 71%. In order to address future fires, the study suggests building more fire stations near previously recognized routes, as there are now gaps in the response time to fire events.