A Study On Occupational Stress Among The Employees In Private Sector Banks

Abstract

Occupational stress has slowly gained increasing attention from researchers and practitioners, especially in developed countries. Stress is defined as any force that strains a person and pushes a bodily or mental feature beyond its stability limit. Banking psychology is the study of human behaviour in connection with the financial crisis, new technology, new rules, customer satisfaction, accepting and safeguarding public funds, and lending them to others for profit. These days, banking works in more areas, such as sharing information about consumers, markets, finances, and risk mitigation. Stress at work can affect everyone working in the banking sector, regardless of rank. For employees at all levels, stress can lead to a number of problems. The performance of the company is impacted by these problems since they result in low productivity and high staff turnover. This study focuses on a factor that causes stress in banking industry personnel and the coping strategies that banks have put in place to improve employee performance and ensure job satisfaction.

The primary objective of the study is to determine how coping strategies and stress impact employees' job satisfaction and productivity in public sector banks. A conceptual model was developed with the following objectives and assumptions to examine how stress and coping strategies impact employee performance and job satisfaction in public sector banks. The study gap was determined by the literature analysis. The first step was to compile a list of relevant literature for the study questions. The literature provided a comprehensive overview of public sector bank employees and the various facets of stress that they encounter. The development of the study's instrument was facilitated by the literature review. Numerous factors contribute to occupational stress among private sector bank employees. The culture of the company has an impact on stress management. This study has identified the sources of stress and suggested suitable coping strategies for application. As a result, work satisfaction and employee performance increase. By helping employees take on greater responsibility and gradually overcome challenges, banks may encourage good stress.