ESG Driven Sustainable Promotions: A Beyond Sales Evidence From Fmcg Industry
DOI:
https://doi.org/10.64252/8dw0x483Keywords:
ESG, Sales Promotions, FMCG, Consumer Behaviour, Brand LoyaltyAbstract
The integration of environment, social and governance ESG practices in marketing strategies has become acritical factor in shaping sustainable promotions and influencing the consumer behaviour in the fast-moving consumer goods (FMCG). The study helps to examine how The ESG driven promotional initiatives affect the consumer purchase intentions and brand loyalty, drawing insights from the sample of 400 respondents. SPSS statistical analysis like correlation, chi-square, Anova, regression and mediation-moderation models are used. The study also provides empirical evident on the positive influence of ESG practices on sustainable marketing effectiveness. The findings shows that the environmental practices such as eco-friendly packaging and carbon neutral labelling are significantly enhance the consumer trust and willingness to purchase. Social Practices that include fair labour, local community support and diversified initiatives for further strengthen the consumer perception of brand responsibility. The transparency in advertising and compliance with the ethical standards also plays a vital role in sustaining consumer confidence. The results indicated that the sustainable promotions mediate the relationship between ESG initiatives and purchase intention. Added to this, demographic factors such as age and income moderate the effectiveness of such promotions. Higher income and younger persons displayed the stronger responsiveness to ESG based marketing messages. The findings are having both theoretical and practical implications, they extend the stakeholders and legitimacy theory into the marketing domain while guiding the FMCG firms to strategically integrate promotional activities with ESG practices. By aligning the ethical responsibility with the consumer expectations, companies can not only achieve the brand differentiation but also secure long term competitive advantages in an increasing sustainability-conscious marketplace.




