Evaluation Of The Quality Of Language Training At Thanh Dong University - Approach Based On Student Satisfaction

Abstract

With increasing global integration, enhancing the quality of language training has become a vital task for higher education institutions. This study aims to evaluate the quality of language training at Thanh Dong University by assessing student satisfaction. The results show that the university’s language program generally meets students’ needs and learning levels, but there is still a gap compared to societal demands and practical work requirements. The lecturers are highly praised for their positive attitude, seriousness, careful lesson preparation, and teaching methods that help students understand the material easily. However, group learning and discussion activities in foreign languages remain limited. Student support services are rated well, especially the thorough exam process and supportive spirit, but tuition fees and registration procedures are still not very convenient. Based on these findings, the study suggests several solutions to improve language training quality, increase student satisfaction, boost the university’s reputation, and strengthen Thanh Dong University’s position within the current higher education system.