A Meta-Synthesis Of Indian Nurses’ Perspectives On Internet-Based Nursing Services: A Narrative Review

Abstract

India's healthcare system is rapidly digitalizing, with internet-based health services emerging as a crucial strategy for closing healthcare access gaps, particularly in rural and disadvantaged areas.  This narrative study looks at Indian nurses' perceptions on internet-based nursing services such tele-nursing, virtual consultations, and digital health education.  Drawing on previous research, the study summarizes the perceived benefits, obstacles, flexibility, and policy implications of incorporating digital platforms into nursing practice. The findings show that Indian nurses are more aware of the potential of internet-based services to increase access to care, workflow efficiency, and professional growth. Widespread adoption of these technologies is hampered by a number of obstacles, including digital literacy gaps, infrastructure restrictions, ethical and legal issues, and a lack of standardized training.  While younger and urban-based nurses are more adaptable, those in rural or resource-constrained locations face enormous structural hurdles. The assessment emphasizes the need for comprehensive policy support, such as nurse-specific telehealth recommendations, the incorporation of digital health capabilities into nursing education, and equitable infrastructure development across regions.  By addressing these structural and educational gaps, internet-based nursing services can become a long-term and empowering tool for the Indian nursing workforce, resulting in more inclusive and efficient healthcare delivery throughout the country.