The Impact Of Digital Governance On Job Performance, Applied To Employees Of The Royal Commission In Alula Governorate
DOI:
https://doi.org/10.64252/y8pgz895Keywords:
Digital governance, Job performance, Organizational culture, Public sector, Employee productivity, Royal Commission in AlUla, Digital transformation, Leadership, Training and development, Digital tools adoptionAbstract
This study examines the impact of digital governance on employee performance at the Royal Commission in AlUla. It used a descriptive analytical methodology to provide a comprehensive analysis of the relationship between digital governance and job performance. The research tool was a structured questionnaire developed based on previous studies, containing three main axes: (1) relationship between digital governance and job performance, (2) challenges of digital governance on job performance, and (3) recommendations for improving digital governance practices. The questionnaire utilized a 3-point Likert scale and was distributed to a sample of 100 employees from different departments and levels within the Royal Commission in AlUla, ensuring representation across gender, age, and years of experience.
The findings reveal a balanced workforce, with 60% males and most participants aged 30–40 years. The study identifies a positive relationship between digital governance and job performance, with a mean score of 2.60, indicating general agreement on its benefits in improving productivity, decision-making, and transparency.
However, challenges remain, reflected in a mean score of 2.42 for issues such as inadequate training and resistance to change. Despite these challenges, employees showed strong agreement (mean of 2.75) on the need for recommendations to improve digital governance, including enhanced training programs, cultural change, and strengthened infrastructure.
The findings align with the Digital Era Governance (DEG) framework, highlighting that technology, leadership, and organizational culture must evolve together to maximize employee performance. Overall, the study offers practical recommendations, including leadership development, employee engagement, and continuous evaluation of digital initiatives, contributing to a better understanding of how digital governance can improve job performance and institutional efficiency in the Saudi public sector.
