Exploring Mentor and Supervisor Views on Newly Qualified Nurses in Digital Workplaces: A Qualitative Review

Abstract

Background: As digital technologies rapidly transform healthcare environments, newly qualified nurses (NQNs) are entering complex digital workplaces requiring not only clinical competence but also digital literacy. Mentors and supervisors play a pivotal role in shaping their integration and development. Objective: To explore how mentors and supervisors perceive and support newly qualified nurses navigating digital healthcare settings. Methods: A qualitative review of peer-reviewed literature from 2015–2025 was conducted across databases including CINAHL, PubMed, Scopus, and ScienceDirect. Thematic analysis was used to synthesize insights from 17 studies that explored mentor/supervisor perspectives on NQNs in technologically advanced healthcare contexts. Results: Three main themes emerged: (1) Digital Competency Gap, highlighting mismatched expectations around digital skills; (2) Role of Mentorship in Digital Adaptation, emphasizing emotional and cognitive support; and (3) Challenges in Supervisory Practices, showing limitations in digital fluency among senior staff and its impact on mentorship efficacy. Conclusion: Mentors and supervisors recognize the importance of guiding NQNs in digital workplaces but often lack formal training themselves. Bridging the digital divide between generations and investing in mentor development are critical for safe and effective practice.