Managerial Integration Between Functional Departments And Supply Chains And Its Role In Enhancing Coordination And Reducing Logistics Costs: A Systematic Review Of Studies From 2015 To 2025

Abstract

This study conducts a systematic review of the literature published between 2015 and 2025 to examine the role of managerial integration between functional departments in enhancing supply chain coordination and reducing logistics costs. Drawing on key theoretical frameworks, namely, the Resource-Based View, Contingency Theory, and Coordination Theory, the review synthesizes empirical findings from 38 peer-reviewed studies retrieved from six major databases, including Scopus, Web of Science, Science Direct, and Emerald Insight. Thematic and descriptive analyses reveal that internal managerial integration significantly improves operational efficiency by facilitating cross-functional collaboration, information sharing, and synchronized decision-making. The findings also highlight that digital technologies such as ERP systems and artificial intelligence serve as strategic enablers of coordination, especially under conditions of environmental uncertainty. However, the review uncovers notable gaps in the literature, particularly the lack of longitudinal studies, limited research from emerging markets, and insufficient metrics for assessing digital integration maturity. This review contributes to both theory and practice by offering a comprehensive framework that positions managerial integration as both a resource and a capability, and by outlining practical implications for supply chain leaders seeking to enhance internal alignment and cost efficiency.