A Scalable Architecture For Intelligent Document Workflows In Healthcare Communications

Abstract

The scalability, traceability and compliances of the healthcare communication systems are a challenge. In this paper, a microservice-based architecture designed by Change Healthcare to automate intelligent document workflows in patients, providers and payers will be described. Based on orchestration solution Spring Batch, logging solution Elastic Stack, workflow management library MyBatis and secure credential management solution Oracle Wallet, the platform enables a vast increase in performance, visibility, and regulation. The architecture has been tested on a simulated and a production environment, and proved excellent throughput, lower latency, increased auditability, and fault tolerant behaviour. The results confirm the microservices as a basic structure of a new level of healthcare communication networks.