Management Of Building Permit Policy (PBG) In Masamba City, North Luwu Regency

Abstract

This study aims to identify alternative government policies related to the effective implementation of building permits in accordance with government regulations and that can be easily applied by the local community, particularly in Masamba City and North Luwu Regency. The research sample included 91 individuals who had applied for Building Permit Approval (PBG) and 18 government officials responsible for providing PBG services. Scoring analysis techniques were used to identify the mechanisms and challenges in processing PBG applications, while policy recommendations were determined descriptively based on Importance Performance Analysis (IPA). The research findings indicate that the implementation of PBG policies in Masamba City still faces various challenges, such as insufficient public understanding of new regulations, limited resources among implementing officials and technical staff assisting applicants, and inadequate socialization and coordination among relevant agencies. However, the local government has undertaken several strategic initiatives, including the digitization of licensing services and the enhancement of human resource capacity. This study concludes that PBG policy management in Masamba City emphasizes the importance of inter-agency synergy, implementation oversight, and public participation to achieve the goal of orderly building development that meets technical standards.