Assessing The Influence Of Karnataka’s Shakti Yojana On Stress Management Among NWKRTC Employees

Abstract

This study explores the impact of the Shakti Yojana scheme, an initiative by the government offering free bus services for women, on the stress levels of drivers, conductors, and driver-cum-conductors working with NWKRTC. While the scheme aims to enhance public transport accessibility, it has also brought unintended challenges for frontline workers responsible for its delivery. Drawing from existing literature, the study identifies key stress-inducing factors such as organizational support, workload, work environment, employee health and well-being, and passenger relations.

Using a quantitative approach, data was collected from 595 employees to understand the perceived changes in their work experiences post-implementation. The findings reveal a significant rise in stress levels among staff, which in turn has negatively impacted job satisfaction. Increased passenger loads, insufficient staffing, and limited organizational support have added to the daily pressures faced by these employees.

The study highlights the urgent need for supportive interventions, including better working conditions, recruitment of additional staff, and improved management practices. These measures are essential not only for the well-being of employees but also for the long-term sustainability of public transportation services. Ultimately, while the Shakti Yojana promotes inclusivity and access, its success also depends on how well the needs of frontline workers are addressed.