Employees' Perceptions Of The Impact Of Monetary And Non-Monetary Incentives On Performance And Job Satisfaction: A Case Study From Oman College Of Health Sciences

Abstract

This study highlighted a strong relationship between employees' perceptions of the impact of monetary and non-monetary incentives on performance and job satisfaction at work, specifically in relation to their age. Thus, the following literature demonstrates the impact of the study’s variables, including job satisfaction and the employees' age factor, which moderates employee performance within the organisation through these incentives. The study’s model is based on a theoretical framework; a structural equation model has been developed to examine how monetary and non-monetary incentives influence the relationship between employee job satisfaction and job performance. A total of 249 employees participated in this study, representing eight different branches of higher educational institutions. The results indicated that employees' job performance is affected by both their job satisfaction and incentives. This means that the more satisfied employees are, the more likely they are to exhibit a higher level of job performance. Conversely, a low level of motivation results in decreased overall performance. The responses gathered via Google Forms underscore the importance of employee job satisfaction in relation to age factors in achieving outstanding job performance. Data analysis was conducted using the powerful Statistical Software Platform (SPSS) version 28. This is due to the fact that organisational success strongly relies on the quality of its employees and their performance strategies.