Student Satisfaction In BEED Programs: A Study On Academic Resources And Institutional Services

Abstract

Student satisfaction is a crucial measure of the quality of education, institutional effectiveness, and overall learning experience in higher education. This study examines the factors influencing the satisfaction of Bachelor of Elementary Education (BEED) students, focusing on the role of academic resources, institutional support services, and external factors. Using a mixed-methods research design, the study employed quantitative surveys and qualitative interviews to assess the impact of these variables on student satisfaction.

Findings revealed that while academic resources such as libraries, laboratories, and classroom facilities were generally sufficient, they were not the strongest predictors of satisfaction. Institutional support services, including academic advising, counseling, and administrative assistance, showed variations in effectiveness, highlighting the need for enhanced accessibility and consistency. Among all factors examined, external influences such as financial stability, family support, workload, and faculty engagement had the most substantial impact on student satisfaction. Challenges such as limited library resources, slow internet connectivity, and insufficient counseling services further contributed to student stress.

The need for a holistic approach to improving student satisfaction, emphasizing enhanced technology-integrated classrooms, expanded financial aid programs, better student wellness initiatives, and structured academic support services was the main take away of this study. Additionally, a continuous student satisfaction monitoring system is recommended to ensure responsive institutional improvements. By addressing these challenges, SLSU-JGE BEED Program can create a more student-centered academic environment, ensuring that BEED students receive the necessary resources and support to thrive in their academic and professional journeys.