The Role Of Flexible Work Arrangements In Enhancing Employee Retention Post-Pandemic

Abstract

The COVID-19 pandemic brought significant changes to workplace dynamics, especially in the adoption of flexible work arrangements. This study explores the role of flexible work arrangements in enhancing employee retention in the post-pandemic era, focusing on the IT sector in Coimbatore. A sample of 150 employees from mid-sized IT firms was surveyed using a structured questionnaire. The findings revealed a strong positive correlation between flexible work models—such as hybrid schedules and flexible hours—and employee retention. Employees reported higher job satisfaction and reduced turnover intent when offered flexibility. Statistical analysis confirmed that flexible work arrangements significantly influence retention, supporting the hypothesis. The study highlights flexibility as a key strategy for improving retention in the evolving workplace.