Toward Sustainable Social Well-Being: A Study Of Digital, Green, And Supply Chain Strategies

Abstract

In the context of corporate sustainability, social and employee well-being has emerged as a strategic concern, particularly post-pandemic and with the rise of Gen Z in the workforce. This study employed quantitative content analysis of 406 sustainability reports from listed Indonesian companies in high-impact sectors during the 2020-2022 period. The independent variables analyzed were digital transformation, green innovation, and supply chain management, using keyword frequency scoring. A fixed effects panel regression model was applied. ChatGPT was used to assist in grammar correction and clarity. The findings show that supply chain management significantly impacts social and well-being performance (p < 0.01), while digital transformation and green innovation do not show statistically significant effects. Firm size was also found to positively affect well-being outcomes. This study addresses the gap measurement of well-being factors. Well-being is operationalized beyond physical health to include psychological safety, work-life balance, and inclusive workplace culture elements that are increasingly vital for talent retention and stakeholder trust. The study highlights the need for aligning digital and green strategies with human-centric goals to enhance social performance. It emphasizes the importance of ethical supply chains in supporting employee welfare and broader stakeholder trust.