Exploring The Interrelationships Of Organizational Resilience, Business Continuity And Disaster Recovery: A Basis For University Of Batangas Disaster Resilience Plan

Abstract

Disasters such as typhoons, earthquakes, volcano eruptions and pandemic have an impact on how higher education institutions perform their functions. Over the past three years, one institution, which has faced all these challenges, is the University of Batangas. The objectives of the study are to rank the disaster affecting the university operation, assess the organizational resilience, business continuity plan and disaster recovery plan, determine the significant relationship of the different components and proposed an organizational resilience action plan. In this exploratory research design, the researchers developed a researcher-made questionnaire. 165 respondents assessed the components of organizational resiliency, business continuing and disaster recovery plan. Most of the respondents that participated were college students. The researchers utilized several statistical tools in their study, including mean, standard deviation, Pearson-r correlation coefficient, and regression analysis, as the foundation for their research findings. The pandemic was considered the most disruptive disaster affecting the university operations. Significant findings on items such as risk management and readiness, organizational context and components of the business continuity plan were considered in the preparation of the plan. Business continuity and catastrophe recovery plans are strongly correlated with or associated with organizational resilience. Disaster recovery plans are heavily impacted by the business continuity plan. The proposed university organizational resilience plan may make UB agile in addressing and handling disruptions or disasters, maintaining the operations function and delighting the stakeholders. Lastly, it is recommended that the proposed organizational resilience plan may be implemented to evaluate its effectiveness as the basis for future research.