The Changing Lanscape Of Work Environment: From Desk To Couch

Abstract

Large parts of the workforce globally were compelled to shift to work-from-home (WFH) arrangements during the COVID-19 pandemic. This sudden shift changed the work environment, social interactions, and managerial practices, the factors that influenced Organizational Citizenship Behaviour (OCB) almost overnight. This paper analyses how changes in the WFH environment affected OCB during the pandemic.  This paper aims to find that remote work produced varied effects, positive for flexibility and certain forms of OCB, negative when social isolation, stress, or inadequate home workplaces were present. The paper concludes with findings and managerial recommendations.