Competence, Digital Capability, And Workload: Their Impact On Organizational Commitment And Performance Of Pddikti Administrators

Abstract

This study aims to analyze the influence of competencies, digital capabilities, and workload on the performance of PDDikti admins through organizational commitments to LLDikti Region IX. The respondents of the study were 231 PDDikti admins, with analysis using the Partial Least Square approach. The results of the study show that competence has a positive and significant effect on organizational performance and commitment, so that the higher the admin competence, the better the performance and loyalty to the organization. On the contrary, workload has been shown to have a negative and significant effect on performance and commitment, both directly and indirectly. Digital capabilities have a positive, but not significant effect on performance and commitment, although through mediation organizational commitment can still have an indirect influence on performance improvement. The organization's commitment itself has proven to play an important role as an important mediator, which strengthens the relationship between competencies, digital capabilities, and workloads to performance. This study emphasizes that the improvement of PDDikti admin performance is not only determined by individual factors, but also proportionate workload management and strengthening organizational commitment, so that the quality of PDDikti reporting can be maintained optimally.