Designing Enterprise Architecture And Governance To Support Digital Transformation In Manufacturing Companies (Case Study At PT ABC)

Abstract

Digital transformation can enhance business performance significantly by improving productivity and efficiency. However, it also creates challenges, such as overlapping application functions, data silos from poor integration, and high IT investment and operational costs. To address these issues, this study aims to design an enterprise architecture (EA) framework to support digital transformation by integrating the Open Group Architecture Framework (TOGAF) with Control Objectives for Information and Related Technologies (COBIT, 2019). This research employs The TOGAF Architecture Development Method (ADM) as the core methodology for EA development, complemented by COBIT 2019 to establish governance mechanisms and internal controls. The integration of TOGAF and COBIT 2019 provides a robust methodological and governance foundation for EA. This synergy enables organizations to align IT investments more effectively with business strategies, strengthen governance, and ensure consistency and quality in EA implementation. This study is based on a single case within a manufacturing company, which may limit its generalizability. Time constraints and stakeholder availability pose challenges in gathering complete inputs across departments, potentially affecting the comprehensiveness of the architectural model. In addition, although COBIT 2019 was used as a governance reference, its practical implementation could not be fully validated within the research timeframe. The combined framework offers organizations a structured pathway to overcome digital transformation challenges, enhancing operational efficiency, strategic alignment, and sustainable governance. This study contributes an integrative approach that embeds governance and control into EA design, ensuring resilience, alignment, and long-term value in digital transformation initiatives.