Enhancing Quality Management Practices in Higher Education Institutions: A Comprehensive Study in Bengaluru

Abstract

This study analyses TQM in higher education institutions in Bengaluru. Notwithstanding the widespread adoption of TQM models in the business sector, their application in education remains constrained. Nevertheless, an increasing number of colleges and universities are embracing TQM values as a result of their potential congruence with the objectives of higher education. Despite regulation by the UGC and AICTE, higher education in Bengaluru must progress to meet international standards. India must establish institutions of international calibre in order to compete internationally. An effective TQM framework would enhance the competitiveness of academic institutions and enable them to deal with evolving challenges. This study provides insight on the TQM initiatives in higher education in Bengaluru.

This mixed-methods study employs both qualitative and quantitative techniques to investigate TQM procedures in Bengaluru's higher education institutions. Utilising surveys and statistical analysis, quantitative data collection is employed to evaluate TQM implementation and educational quality. In the context of Bengaluru's higher education system, TQM adoption opinions, obstacles, and best practices are uncovered through qualitative methods such as interviews and case studies. Providing an all-encompassing analysis of TQM in higher  education this study identifies areas that require enhancement.