Exploring The Mediating Effect Of Trust And Word Of Mouth On Customer Relationship Marketing And Customer Loyalty. International Journal of Environmental Sciences, [S. l.], p. 2232–2244, 2025. DOI: 10.64252/w6kpve30. Disponível em: https://theaspd.com/index.php/ijes/article/view/4760.. Acesso em: 6 apr. 2026.