Charting the Terrain: A Bibliometric Study of BPO Employee Retention. International Journal of Environmental Sciences, [S. l.], p. 35–50, 2025. DOI: 10.64252/s8p66t54. Disponível em: https://theaspd.com/index.php/ijes/article/view/3224.. Acesso em: 18 sep. 2025.