Evolving Trends And Academic Contributions In Conflict Management And Employee Outcomes: A Bibliometric Analysis Of Scopus Data (2004-2023)

Abstract

This study presents a bibliometric analysis of academic research on the relationship between conflict management and employee outcomes, based on data from the Scopus database spanning from 2004 to 2023. It aims to identify key trends, prominent publications, leading journals, influential authors, and highly cited works in this field. Using predefined inclusion and exclusion criteria, a dataset of 504 documents was compiled and analyzed using R software to evaluate various bibliometric indicators such as publication output, citation patterns, and keyword co-occurrence networks. The findings indicate a rising scholarly interest in how conflict management strategies influence employee-related outcomes. Journals like the Journal of Occupational Health Psychology and the International Journal of Conflict Management emerged as major contributors. Additionally, key authors and seminal papers were identified, offering insight into the most impactful research directions. This study contributes a comprehensive mapping of the intellectual structure of the field over nearly two decades, serving as a reference point for researchers, practitioners, and policymakers. However, its reliance on the Scopus database and English-language publications may limit the breadth of coverage, suggesting that future studies could include other databases or non-English sources for a more inclusive perspective.