A SYSTEMATIC REVIEW ON RIGHT TO REPAIR – FOCUS ON CUSTOMER PERSPECTIVE

Abstract

Abstract          

In developed countries consumers habitually choose independently to repair their electric and electronic products to extend their product life, invariably towards the control factors given by manufacture. The “Right to Repair” moment tries to build repair culture among consumers and leads to strengthen circular economy. Based on this background, this study emphasises on systematic literature review that examines the up-to-date proceeding of Right to Repair globally and explores India’s circumstances & arguments related to right to repair moment.  The objectives 1. identifies & categorize right to repair research collections using bibliometrics, 2. Discloses the evolving research direction & pathway which includes number article published, most cited countries etc, 3. scrutinize the most relevant keywords or co-occurrence words, 4. Pinpoints unmapped research space for future study. By following PRIAMA 2020 guidelines, this study sketched the growth and enhancement of the basic impression in the consumer perspective towards right to repair literature quest was conducted across Web of Science, Scopus database. Over 292 publications with 5183 citations between the year 1995 to 2025 were screened. Dataset were examined using bibliometric tool (Biblioshiny). Through mapping it is observed “circular economy”, “repair intension”, “market factor”, “barriers”, “consumer experiences”, “legal advocacy”, “environment” and “consumer behaviour” are the most frequently dwelling words in literatures.  By exploring the roots in detail, a framework with themes are linked for further study the perception of Indian consumers towards right to repair. In order to highlight more research on consumer perception towards right to repair, that instigate positive connotation among policy makers to make corporate strategies for a successful repair friendly atmosphere.