Inclusive Excellence: Harnessing Specially Abled Talent In Supply Chain Management Of Service Industry

Abstract

This research aims to determine the effects of several factors that prevail in the working environment on the productivity of the employees in a large organization. Based on quantitative research methodology, the conduct of the research uses a structured questionnaire to gather data from 100 employees using stratified random sampling technique. Thus, the main goal is to determine the extent to which factors like recruitment, training, accessibility, technology, and feedback affect the productivity and performance. The steps involved in method comprise reliability analysis of the developed questionnaire, then multiple regression analysis to check the degree of explanation of these workplace factors for the level of employee performance. It has been found out that the elements such as collaborative work practice, physical work environment, and customer interface all help improve the performance of the employees. On the other hand, recruitment and training processes, the use of logistical resources needed to perform work and other factors have a negative relationship with performance and might indicate more areas in need of organizational development. Thus, the analyzed study proves that investing in positive influencers, such as technology and collaborative environment, can dramatically increase performance, while negative influencers must be redesigned and reevaluated as they deteriorate performance. This study offers a practicality for organizations desiring to increase the performance level among their human asset through modifying work culture.